Want to contact our team online? Submit a ticket via our Support Portal. Billing Issueīoku’s Customer Support team can support you with payment related questions:ĭo you want to view your billing history and remind yourself of the next charge date? Log in to your secure Boku Customer Self Care Portal. Once the page refreshes, your subscription status will show as ‘Cancelled’ in red. This will open a pop up which gives you the option to ‘Cancel Subscription’. Just choose the subscription you wish to cancel, and click on the ‘active’ link. Log in to your Spotify account and follow the guidelines.Īlternatively, you can cancel your subscription in your secure Boku Customer Self Care Portal. The best way to get help is to use the Spotify Support form, which includes all the fields you need. Be sure to include any information that might help the support team, including your username, so that they can investigate the issue. ![]() ![]() You can cancel your subscription at any time. You can always e-mail with your question or log into Twitter and send a tweet to spotify. You can always e-mail with your question or log into Twitter and send a tweet to spotify. The information you give to us includes your name, contact details (such as phone number. The Spotify team are awesome and super responsive! Find the best way to contact them. phone, email or otherwise and is provided entirely voluntarily. Lost your music? Want to transfer your playlists to another account? Need help logging in?
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